Financial Services Representative

First Northern Bank - Auburn, CA 95603
First Northern Bank - Auburn, CA 95603
First Northern Bank - Auburn, CA 95603
Job Description

We are looking for full time Bank Tellers, with all levels of experience, to join our exemplary team! Are you an energetic, self-starter who will take the initiative when responding to our customers' needs? The ideal candidate will have a friendly personality, be detail oriented and have a customer focused attitude. He or she will also understand and support the roles that First Northern Bank serves in our communities.

Responsibilities Include:
- Greet customers in a friendly and engaging manner
- Accept deposits, issue withdrawals and cash checks
- Accept payments to installment loans and reserve accounts
- Balance cash can each day
- Process wire transfers
- Sell cashier's checks and travelers checks; collect appropriate fees
- Redeem Series E savings bonds
- Prepare cash tickets for cash transaction
- Accept requests for stop payments
- Perform change of addresses and other file maintenance
- Close checking and savings accounts
- Operate computer terminal
- Cross-sell Bank services and products
- Comply with all applicable Banking compliance rules and regulations established by both internal departments and external agencies
What You'll Need to be Successful
- Customer service - you respond promptly to client needs, provide the highest level of customer service and solicit customer feedback to improve service
- Problem solving skills - identify and resolve problems in a timely manner, gather and analyze information skillfully and develop alternative solutions
- Accuracy and thoroughness - meet productivity standards, complete work in a timely manner and strive to increase productivity
- Judgement and discretion - maintain confidentiality of customer information, ability to exercise independent judgment in decision making
- Self-starter - you set and achieve challenging goals, demonstrate persistence and overcome obstacles
Qualifications:
- High School diploma or GED level
- Six months of cash handling experience
- Demonstrable high-quality customer service skills
- Knowledge of PC's, Microsoft Excel, Microsoft Word, 10-key, photocopier, facsimile machines, telephone systems and other office equipment
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Mathematical skills - ability to work with mathematical concepts (fractions, percentages, ratios, proportions, etc.) and apply them to practical situations
- 6+ months of bank or credit union experience preferred

Why Should You Apply:
- Full-time position with excellent compensation and benefits package
- Generous time off programs
- Bonus program
- Profit-sharing
- Discounted stock purchase program
- Excellent growth and development opportunities
- And much more!

The purpose of this job description is to provide a summary of duties related to the position. It is not intended to be all-inclusive. The employee will perform other reasonable business duties as assigned by supervisor or other management.
First Northern Bank does not discriminate based on race, color, religions, sex, gender identity, age, national origin, marital status, pregnancy, disability, or any other protected status.
The duties outlined in this description are subject to modification or change by the organization, at any time, with or without notice.
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